Dog & Cat Vets in Harrow

## Summary Medivet Pinner is part of the Medivet group and offers routine consults plus on-site diagnostics (in-house lab and X-rays). The practice is led by Reena Patel (Partner and Veterinary Surgeon). Based on the website and recent reviews, it appears set up for everyday medical and preventative care (vaccinations, parasite care, microchipping), common procedures like neutering, and investigations that may need imaging or lab work; owners also describe support during end-of-life visits and help with anxious or difficult-to-handle pets. Review experiences are mostly very positive, but there is at least one recent complaint about unclear answers around spaying and medication prices. ## Services From the clinic’s website and recent reviews, services mentioned include: - 15-minute consultations - Vaccinations and parasite care - Microchipping - Neutering (including spaying—discussed in a review) - Dentistry - Nurse clinics - Home visits - Diagnostics and monitoring: in-house laboratory testing, X-rays, ECG - Animal Health Certificate (pet travel) - Species treated: cats, dogs, rabbits, and small mammals - Out-of-hours care is provided by Medivet 24 Hour Watford (the website also states phone assessment is free) ## Pricing - Out-of-hours consultation fee: **£130** - **No charge for assessment by phone** (out-of-hours, per the website) - One recent reviewer describes medication sold as “extortionate,” without giving amounts. ## People - **Reena Patel (Partner & Veterinary Surgeon)**: repeatedly mentioned in reviews for compassionate care, including during difficult situations. - **Natalie (vet)**: credited in a review with taking a dog in the same day for an infected paw pad/claw injury, and allowing the owner’s other dog to stay for moral support; another reviewer says she spent hours researching unusual symptoms to find the right treatment. - **Emily (head nurse)**: described as reassuring. - **Anna and Julie (reception team, per review context)**: mentioned for warm welcomes, helping answer questions, and trying to fit appointments in where possible. ## Reviews **4.9 stars from 240 reviews.** Themes below are drawn from the latest written reviews available to us. - Calm, patient handling for stressed or strong-willed pets; one owner notes the team let their cat adjust at his own pace and tried to minimise stress. - Helpfulness with access and scheduling: reviews mention being “fit in if possible” and getting a same-day appointment for an infected paw pad/claw injury. - Clear communication is praised by several owners (“explained everything clearly”), but one recent reviewer says they struggled to get questions answered about spaying. - Support during end-of-life appointments is specifically mentioned, with staff helping make the visit “a little gentler.” - Mixed feedback on cost: one reviewer complains about medication prices, while others focus on the care received rather than pricing.

## Summary Medivet South Harrow is part of the Medivet group and lists partner and Veterinary Surgeon **Nicola Wong** as the lead on its website, though one recent reviewer says **Nicola (and vet Krisha) have left**, and felt the standard with newer vets “is not the same.” The clinic appears set up for routine care and common procedures, with **15‑minute consultations**, **in‑house lab work and X‑rays**, and services spanning **dentistry, neutering and preventative care**. Recent reviews repeatedly mention **clear aftercare information**, **smooth same‑day procedures** (including a dog neuter plus an eye operation), and **dental cleaning under general anaesthesia for older cats**. ## Services - **Consultations:** 15‑minute consultations (website). - **Preventative care:** vaccinations, parasite care, microchipping (website). - **Surgery/procedures:** pet neutering (website; also mentioned in reviews), dentistry (website; reviews mention teeth cleaned under general anaesthesia for cats over 8), and an **eye operation** mentioned by a reviewer. - **Diagnostics:** in‑house laboratory and X‑rays (website). - **Nurse-led care:** nurse clinics (website). - **Home visits** (website). - **Documentation:** Animal Health Certificate for pet travel (website). - **Species seen:** cats, dogs, rabbits, and small mammals (website). - **Training:** listed as a **Veterinary Nurse Training facility** (clinic data). - **Out-of-hours:** out-of-hours care is provided at **Medivet 24 Hour Hendon** (website), with **phone assessment at no charge** and an **out-of-hours consult fee of £130** (website). ## Pricing - **Out-of-hours consult fee:** **£130** (website). - **Phone assessment (out-of-hours):** **no charge** (website). ## People - **Nicola Wong (Veterinary Surgeon, partner)** is named as the clinic lead on the website; one recent review says **Nicola has left**, and linked that change to a perceived drop in care from newer vets. - Reviewers specifically thank **Nicola, Gabi, Lucie, and Shannon** for looking after their cats during dental procedures (names given without roles). - Reception and nursing teams are repeatedly mentioned for practical support, including **being informative**, helping owners feel at ease, and **support with insurance enquiries** (reviews). ## Reviews **Google rating: 4.8 stars from 289 reviews.** Themes below are drawn from the latest written reviews available to us. - **Dental care and anaesthesia mentioned:** one owner describes two cats having **teeth cleaned under general anaesthesia** (noting their cats were over 8) and being “happy and healthy” afterwards. - **Procedures and aftercare:** a reviewer reports a dog’s **neuter and an eye operation completed smoothly on the same day**, with **great aftercare**; another mentions **clear aftercare information** for their cat. - **Front-desk and phone experience:** owners mention staff being **helpful on the phone**, making appointments easy, and assisting with **insurance enquiries**. - **No “hard sell” noted:** one reviewer says there was **“no hard sell or extra charges.”** - **A note of inconsistency:** one reviewer praises receptionists and nurses but says that since **Nicola and Krisha left**, “the level of care by the new vets are not the same.”

## Summary Blythwood Vets is an RCVS-accredited practice (Practice Standards Scheme) with “over 40 years” stated experience, and the website also notes Silver-level Cat Friendly Clinic status (ISFM) and Investors in People accreditation. It offers routine care plus nurse clinics and a health-plan option (“Pet Health for Life Plans”), and advertises emergency services “across multiple locations.” In the latest reviews available, owners repeatedly describe quick help for urgent problems (including suspected toxin ingestion treated immediately with medication to induce vomiting), ease of getting appointments, and supportive handling of nervous pets; one long-term client praises consistent service over 28 years but criticises being told to call back at 8am for an appointment. ## Services From the clinic website and latest reviews, services mentioned include: - Vet consultations and annual health checks - Vaccinations - Neutering - Microchipping - Flea and worm treatments - Dental care - Veterinary nurse clinic - Weight management support - Senior pet care, plus “start of life” puppy/kitten support - Repeat prescriptions - Animal health certificates - Pet Health for Life Plans (wellness plan mentioned, but no inclusions/prices provided in the available summary) - Emergency care across multiple locations (as stated by the website) - Urgent treatment example from reviews: suspected toxin ingestion handled “straight away,” with medication given to make the dog vomit ## People No individual vets or nurses are named in the information provided. Across the latest reviews, owners most often highlight team behaviours rather than specific clinicians, including: - Calm, friendly handling of nervous animals (one owner said their dog is “nervous with people she doesn’t know” but “she loved them”) - Fast action on arrival for urgent concerns (suspected poisoning case dealt with immediately) - Consideration for owners as well as the pet (one reviewer felt the team was considerate of their needs “as an owner too”) - Bereavement sensitivity (a reviewer with a pet rat described the team’s care continuing after the pet’s death) ## Reviews **Google rating: 4.7 stars from 65 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Prompt help for urgent issues, including immediate treatment when a dog was suspected to have eaten something toxic (medication to induce vomiting). - Appointment access is described as straightforward (“easy to get appointments”), though one long-term client disliked being told to call back at 8am to book. - Handling and communication: multiple reviews focus on staff being professional and friendly, with examples like putting nervous pets at ease and showing support after a pet’s passing. - Pricing is mentioned only generally in reviews (“very reasonably priced” / “very affordable”), without specific fees.

## Summary Medivet North Harrow is part of the Medivet group (a national chain with 24-hour centres). The practice is also listed as a **veterinary nurse training facility**. From the practice page, Medivet offers **around-the-clock emergency care via one of its 24-hour centres** (not necessarily at this branch). Recent reviews describe a generally smooth, well-explained first-visit experience (for example, a vet being “informative & patient” with a cat, and staff helping keep a dog calm during a consultation). One reviewer, however, reports a **pricing/discount dispute** (a new-customer discount allegedly not honoured) and describes **pressure to buy medications and proceed with vaccinations**, while still noting the receptionist was helpful and not pushy. A long-standing client also mentions nearly **10 years of gentle care** from “Mr Patel,” who is described as retiring. ## Services - **General veterinary consultations** (described in reviews for dogs and cats). - **Vaccinations** (prices and sales approach discussed in a review). - **Advice and questions answered during appointments** (multiple reviews mention leaving well informed and staff being happy to give advice). - **Access to 24-hour emergency care** via Medivet’s network of 24-hour centres (as stated on the website). - **Mobility Pain Check** promotion mentioned on Medivet’s site (stated as free until 30 November; the input does not confirm whether it applies specifically at this branch). ## Pricing - **Overnight emergency consultation fee (Medivet network): £130** for consultations between 7pm and 9am (stated on the website; described as a nationwide price with noted exceptions elsewhere). - From a customer review reporting a discount not applied: - **Check-up: £56** - **Vaccines: £119 for two, or £89 for one** - The reviewer also states they were promised a **£19.95 new-customer discount** for a check-up and vaccines, which they say was not honoured. ## People - **Mr Patel (vet)**: mentioned by a long-term client as providing nearly **10 years of “gentle care”** and is said to be retiring. - **Reception team**: specifically praised in one review for being “lovely,” explaining a signage/identification confusion, and in another review for being “very nice,” answering questions, and **not pressuring** the client to buy more. - **Unnamed vets/staff**: described as **informative and patient** (especially with a cat at a first appointment) and as helping **keep a dog calm** while answering questions. ## Reviews **4.4 stars from 226 reviews.** Themes below are drawn from the latest written reviews available to us. - Many reviews mention **friendly, professional staff** and **smooth appointments**, including last-minute booking experiences. - Several owners say they left **well informed**, with staff taking time to answer questions and explain things. - One review raises concerns about **unexpectedly high pricing**, an alleged **unfulfilled discount promise**, and feeling **pressured** to buy medication and proceed with vaccinations; that same review distinguishes the receptionist as helpful and not pushy. - Cleanliness is specifically noted by one reviewer (“spotlessly clean”).

## Summary Goddard Veterinary Group Eastcote is part of the Goddard Veterinary Group (a multi-site veterinary group) and is **RCVS-accredited**. Based on the clinic’s stated facilities and what owners describe, it’s set up for **routine care plus in-house diagnostics and surgery** (on-site blood testing, X‑rays, and surgical procedures). The practice also acts as a **veterinary nurse training facility**. Owners frequently mention **vet Leonard by name**, including examples such as taking time in appointments (one review describes a vet spending *around an hour* with two cats) and handling nervous pets gently. Reviews also show mixed experiences with service consistency: one long-term client reports **incorrect records and unhelpful reception handling**, and another describes being **directed straight to the 24/7 emergency hospital** rather than receiving an on-the-spot assessment for an acute injury. ## Services From the practice website: - **Consultations** - **On-site diagnostics:** blood testing, X‑rays / diagnostic imaging - **Surgery** (general surgical procedures are listed) - **Dentistry** - **Neutering** - **Vaccinations** (including puppy/kitten vaccination course) - **Microchipping** - **Flea and worm treatment** - **Nurse clinics** - **Weight and diet advice** - **Wellness health screen** - **Free new pet health check** From reviews (examples of care actually described): - **Investigation leading to diagnosis** and **surgical removal of skin cancer tumours** (described as successful for a dog) Emergency/out-of-hours (as stated on the website): - **Urgent care outside practice hours is provided via a 24/7 emergency vet hospital (Mandeville Veterinary Hospital).** ## People - **Leonard (vet)**: repeatedly named in reviews. Owners describe him as reassuring and good with anxious pets (e.g., a dog that “hates the vet”), and one reviewer credits thorough investigations and surgery with a successful outcome for skin cancer tumours. - **Nurses and receptionist (unnamed in most reviews)**: some owners praise the team generally; one reviewer specifically reports a negative interaction at the practice when seeking urgent help and feeling brushed off, and another mentions reception not engaging with emails about record discrepancies. ## Reviews **Google rating: 4.8 stars from 119 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Strong loyalty over many years**, with several reviewers returning specifically to see **Leonard**. - **Time and handling:** examples include a vet spending extended time with new cat patients, and gentle handling that kept pets relaxed. - **Complex case example:** a reviewer describes thorough investigation leading to diagnosis and **removal of skin cancer tumours**. - **Service inconsistency reported:** one long-term client says service has changed, citing **incorrect records** and feeling **ignored by reception** despite email confirmation. - **Urgent presentation experience varies:** one reviewer describes being **refused even a quick look** for a suddenly swollen, painful foot and being told to go directly to the 24/7 emergency hospital instead.