Medivet North Harrow

Medivet North Harrow is part of the Medivet group (a national chain with 24-hour centres). The practice is also listed as a veterinary nurse training facility. From the practice page, Medivet offers around-the-clock emergency care via one of its 24-hour centres (not necessarily at this branch).

Recent reviews describe a generally smooth, well-explained first-visit experience (for example, a vet being “informative & patient” with a cat, and staff helping keep a dog calm during a consultation). One reviewer, however, reports a pricing/discount dispute (a new-customer discount allegedly not honoured) and describes pressure to buy medications and proceed with vaccinations, while still noting the receptionist was helpful and not pushy. A long-standing client also mentions nearly 10 years of gentle care from “Mr Patel,” who is described as retiring.

Services

• •General veterinary consultations (described in reviews for dogs and cats).
• •Vaccinations (prices and sales approach discussed in a review).
• •Advice and questions answered during appointments (multiple reviews mention leaving well informed and staff being happy to give advice).
• •Access to 24-hour emergency care via Medivet’s network of 24-hour centres (as stated on the website).
• •Mobility Pain Check promotion mentioned on Medivet’s site (stated as free until 30 November; the input does not confirm whether it applies specifically at this branch).

Pricing

• •Overnight emergency consultation fee (Medivet network): £130 for consultations between 7pm and 9am (stated on the website; described as a nationwide price with noted exceptions elsewhere).
• •From a customer review reporting a discount not applied
• •Check-up: £56
• •Vaccines: £119 for two, or £89 for one
• •The reviewer also states they were promised a £19.95 new-customer discount for a check-up and vaccines, which they say was not honoured.

People

• •Mr Patel (vet): mentioned by a long-term client as providing nearly 10 years of “gentle care” and is said to be retiring.
• •Reception team: specifically praised in one review for being “lovely,” explaining a signage/identification confusion, and in another review for being “very nice,” answering questions, and not pressuring the client to buy more.
• •Unnamed vets/staff: described as informative and patient (especially with a cat at a first appointment) and as helping keep a dog calm while answering questions.

Reviews

4.4 stars from 226 reviews. - Many reviews mention friendly, professional staff and smooth appointments, including last-minute booking experiences.

• •Several owners say they left well informed, with staff taking time to answer questions and explain things.
• •One review raises concerns about unexpectedly high pricing, an alleged unfulfilled discount promise, and feeling pressured to buy medication and proceed with vaccinations; that same review distinguishes the receptionist as helpful and not pushy.
• •Cleanliness is specifically noted by one reviewer (“spotlessly clean”).